ANCHORING THE LIGHT
Terms & Conditions
Last Updated: June 2026
Please read these Terms & Conditions carefully before making any booking or purchase with Anchoring the Light. By completing a booking, enrolling in a programme, or purchasing any product, you confirm that you have read, understood, and agreed to be bound by these terms in full.
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1. PERU PILGRIMAGES
1.1 Securing Your Booking
Your place on a Peru Pilgrimage is secured only upon receipt of your non-refundable deposit of USD $1,000 and your written acceptance of these Terms & Conditions.
Bookings made by email or through our website are deemed to confirm your acceptance of these terms. To complete your booking, please email us at awaken@anchoringthelight.com.
1.2 Payment Schedule
Full payment is required before departure, in accordance with the payment schedule outlined in your booking confirmation. Payments are typically structured as follows:
• Deposit: USD $1,000 due at time of booking (non-refundable, non-transferable)
• Second Payment: Outlined in your booking confirmation, due by the stated date via bank transfer
• Final Payment: Paid in USD cash upon arrival at the retreat centre on the first day of the pilgrimage. This payment is non-refundable.
The final payment may alternatively be made prior to departure via bank transfer or credit card, subject to the following surcharges:
• ACH bank transfer to USD account: 5% surcharge (covers processing, transactional, and conversion costs)
• Wire transfer to USD account: 5% surcharge + a flat USD $6.11 wire transfer fee
• Bank transfer to AUD account: 8% surcharge (covers processing, transactional, and conversion costs)
• Credit card: 13% surcharge (covers processing, transactional, and conversion costs)
Note: All fees are the responsibility of the participant. Anchoring the Light is not responsible for transfer delays, banking errors, or any shortfall received due to currency fluctuations or bank charges. Participants must ensure the full invoiced amount is received by us and must cover any difference where a converted or transferred amount falls short.
1.3 Accepted Payment Methods
We accept bank transfer and credit card payments (subject to additional fees as outlined above). We do not accept PayPal. Zelle is not available for international payments and cannot be accepted.
1.4 Cancellation by Participant
All cancellations must be submitted in writing by email to awaken@anchoringthelight.com. Cancellations are effective from the date your written notice is received by Anchoring the Light.
The deposit of USD $1,000 is non-refundable and non-transferable under all circumstances. Any payments made toward flights, Machu Picchu, or other third-party bookings are non-refundable due to the policies of those providers.
Cancellation fees are calculated as a percentage of the total pilgrimage price as follows:
60 or more days prior to departure: 50% of total pilgrimage price is forfeited
59–30 days prior to departure: 70% of total pilgrimage price is forfeited
Less than 30 days prior to departure: 100% of total pilgrimage price is forfeited — no refund
These terms are firm and no exceptions will be made, including for personal emergencies, illness, injury, or other circumstances within or outside your control. We strongly recommend purchasing comprehensive travel insurance at the time of booking.
1.5 Rooming & Accommodation Policy
Shared accommodation is arranged by our team. Rooming is allocated at our discretion and in accordance with the following policy:
• Default rooming: Participants are placed in same-gender shared rooms (doubles or triples) unless a private single room is requested and purchased.
• Shared rooms for partners, couples, or friends: We understand that you may wish to room with a travel companion. Shared room requests are welcome and will be accommodated where possible. All such requests must be made in writing prior to booking confirmation and are subject to availability and our team's discretion.
• Single supplement: If we are unable to provide a compatible shared room for a participant, we reserve the right to require the purchase of a single room supplement. We will communicate this as early as possible and the additional cost will be clearly outlined before it is charged.
• Right to decline a booking: If suitable accommodation cannot be arranged and no single room is available or the supplement is not accepted, Anchoring the Light reserves the right to decline or cancel the booking. In such cases, all payments made beyond the non-refundable deposit will be refunded.
We encourage you to reach out to us at awaken@anchoringthelight.com before booking if you have any questions or specific accommodation requirements.
1.6 Minimum Participant Numbers
Our Peru Pilgrimages are deeply held journeys, and it is our full intention to run every pilgrimage we open. We commit to doing everything within our power to ensure each journey proceeds as planned.
In the rare and exceptional circumstance that a pilgrimage must be cancelled by Anchoring the Light — whether due to insufficient numbers, force majeure, or reasons beyond our control — the following applies:
• All payments made, including the deposit, will be transferred in full to a future pilgrimage or offering of equivalent value
• If you are unable to attend the rescheduled journey, a refund of payments made beyond the deposit will be considered at our discretion
• Anchoring the Light is not responsible for any independently incurred costs such as flights, visas, or travel insurance
1.7 Changes by Anchoring the Light
We reserve the right to make reasonable changes to the pilgrimage itinerary, schedule, facilitators, or activities when necessary due to safety, weather, availability, or other circumstances. We will communicate any significant changes as early as possible.
Anchoring the Light is not responsible for any costs incurred independently, including flights, visas, travel insurance, or personal expenses.
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2. GLOBAL RETREATS & IMMERSIONS
This section applies to all in-person retreat and immersion experiences offered by Anchoring the Light outside of Peru.
2.1 Securing Your Booking
Your place at a retreat is secured when you either pay in full or begin a payment plan, together with your written acceptance of these Terms & Conditions.
A non-refundable deposit is required to hold your place. Deposit amounts by currency:
• AUD $700 — Australian retreats
• GBP £700 — United Kingdom retreats
• EUR €700 — European retreats
• USD $700 — All other international retreats
The deposit is non-refundable and non-transferable under all circumstances. It is used immediately upon booking to cover retreat costs and to hold your place.
2.2 Payment Options
Full payment is due prior to the retreat commencement date. Anchoring the Light offers the following payment options:
• Pay in Full: Via bank transfer or Wise in the local currency of the retreat (USD, EUR, or GBP accepted via Wise). Paying in the correct local currency avoids additional conversion fees for both parties. No surcharge applies for pay in full.
Note: Wire transfers to our USD account incur an additional flat fee of USD $6.11. ACH transfers to our USD account do not incur this fee.
• Payment Plan: Available in instalments agreed upon at the time of booking. A 10% surcharge is added to the total price when a payment plan is selected. Payment plans are structured to be completed by or around the retreat date.
All bank transfer and currency conversion fees are the responsibility of the participant.
Important: If you are on a payment plan, your instalments may not yet cover the full deposit amount at the time of cancellation. The full deposit remains non-refundable regardless of how much has been paid. If your payments to date are less than the deposit amount, the remaining balance is still owed to Anchoring the Light.
2.3 Cancellation by Participant
All cancellations must be submitted in writing by email to awaken@anchoringthelight.com. Cancellations are effective from the date your written notice is received.
The deposit is non-refundable and non-transferable in all circumstances. Beyond the deposit, the following applies:
More than 2 months (60+ days) prior: Deposit forfeited. Remaining balance paid may be applied toward any other Anchoring the Light offering, retreat, or training.
2 months or less (0–60 days) prior: 100% of the total retreat price is owed. Any refunds beyond the deposit are at the sole discretion of Anchoring the Light.
Exceptions will only be considered in the case of serious illness or the death of a close family member, and are at the discretion of Anchoring the Light. We strongly recommend purchasing travel insurance at the time of booking.
Please understand that once you book, we budget and plan for you. Our retreat costs are significant, and these policies allow us to continue showing up in full service to all of our participants. We trust and thank you for your understanding.
2.4 Booking Transfers
If you are unable to attend, a transfer of your place to another person may be requested. All transfer requests must be submitted in writing to awaken@anchoringthelight.com and are subject to approval at our sole discretion.
Please note: A booking transfer does not entitle the original participant to any refund. All amounts paid and the cancellation terms above remain in place. The incoming participant steps into the existing booking and must accept these Terms & Conditions in full.
2.5 Rooming & Accommodation Policy
Where accommodation is included as part of the retreat package, the following applies:
• Default rooming: Participants may be placed in shared rooms. Rooming assignments are at the discretion of Anchoring the Light.
• Single room requests: Single room upgrades are subject to availability and an additional supplement charge.
• Shared rooms for partners, couples, or friends: Requests to share a room with a specific person are welcome and will be accommodated where possible. All requests must be made in writing prior to booking confirmation.
• Co-ed rooming: Shared rooms are not provided on a co-ed basis as standard. If we are unable to arrange a compatible shared room for a participant, we reserve the right to require the purchase of a single room supplement. If no suitable room can be arranged and the supplement is not accepted, Anchoring the Light reserves the right to decline or cancel the booking, with a refund of all payments beyond the deposit.
2.6 Minimum Participant Numbers
Retreats are subject to minimum participant numbers to proceed.
If the retreat does not reach minimum numbers: Anchoring the Light reserves the right to cancel. In this case, participants will be offered a full refund of all payments made, including the deposit — or may choose to transfer their balance to a future Anchoring the Light offering. As a gesture of goodwill, a 20% discount on a future offering may also be offered.
Note: The 20% goodwill discount is subject to confirmation and availability. Anchoring the Light is not responsible for any independently incurred costs such as travel, accommodation, or personal expenses.
2.7 Changes or Cancellation by Anchoring the Light
We reserve the right to make reasonable changes to the retreat programme, schedule, facilitators, or venue when necessary. We will communicate any significant changes as early as possible.
If Anchoring the Light cancels a retreat for reasons within our control, participants will be offered a full refund of all payments made, including the deposit, or the option to transfer their balance to a future offering.
If cancellation is due to circumstances outside our control (including but not limited to force majeure, natural disaster, pandemic, or political conditions), payments will be transferred to a future event. Anchoring the Light is not responsible for any independently incurred costs.
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3. ONLINE COURSES & DIGITAL PRODUCTS
This section applies to all digital offerings from Anchoring the Light, including the School of Remembering programmes, the Wilka Suyu Shamanic Cacao Apprenticeship, self-paced courses, live online containers, workshops, masterclasses, digital downloads, and any other digital content.
3.1 All Sales Are Final
All purchases of digital products and online programmes are final sale. No refunds are offered under any circumstances, including but not limited to:
• Change of mind or personal circumstances
• Failure to attend or engage with live sessions
• Not logging in or accessing the course material
• Technical difficulties on the participant's end
• Temporary platform downtime or access issues
By completing your purchase, you acknowledge that you have reviewed the programme description and confirm that it meets your needs and expectations before enrolling.
3.2 Payment Plans & Financial Commitment
By enrolling in an online programme via a payment plan, you confirm that you have considered your personal and financial circumstances and are able to meet the full financial commitment you are entering into.
Your enrolment in a payment plan represents a commitment to pay the agreed total amount in full. Payment plan instalments and deposits are non-refundable. Cancellation of a payment plan is not permitted — the full remaining balance continues to be owed regardless of whether you choose to continue participating in the programme.
Exceptions to this policy are considered only at the sole discretion of Anchoring the Light in genuinely exceptional circumstances.
If you anticipate a missed payment, or a payment is missed, you are expected to contact us proactively at awaken@anchoringthelight.com and confirm the date the missed payment will be made.
If a payment is missed and we have not heard from you within 7 days, access to the programme — including all course material and live calls — will be suspended until the outstanding payment is received. Once payment is made, access will be reinstated.
Honouring your payment arrangement is honouring the commitment you have made to yourself and to this work. We thank you for your integrity.
3.3 Programme Access
Access to online programmes is provided for the period stated at the time of purchase. Anchoring the Light reserves the right to:
• Update, modify, or improve course content at any time
• Sell updated versions of programmes separately
• Remove or modify content that is no longer relevant or aligned with our offerings
No extensions to access periods are guaranteed unless explicitly offered by Anchoring the Light.
3.4 Content Privacy & Intellectual Property
All course content — including videos, audio, written materials, worksheets, and any other digital assets — is the intellectual property of Anchoring the Light and is for your personal use only.
You agree not to:
• Share your login credentials with others
• Download, copy, distribute, or reproduce any content
• Use course material professionally, in sessions with clients, or for any commercial purpose
• Teach or transmit course content to others in any format
Violations of this policy may result in immediate cancellation of access without refund and may be subject to legal action.
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4. EMBODIED LEADERSHIP COMMUNITY — MEMBERSHIP
The Embodied Leadership Community (ELC) is a one-year container of ongoing transmission, practice, and connection. The following terms apply to all ELC memberships.
4.1 Membership Term
The ELC is not a subscription. It is a one-year membership commitment. The minimum sign-up period is 12 months. Early cancellation is not permitted.
Membership access begins from the date of your first payment and runs for 12 months. Your membership must expire before you are eligible to re-enrol.
4.2 Payment Options
The ELC is available on the following payment options:
• Pay in Full: Full 12-month access paid upfront. No additional surcharge.
• 12-Month Payment Plan: 12 monthly instalments billed automatically. By selecting this option, you are committing to all 12 payments in full.
If you are re-enrolling, please use the same name and email address to ensure your course progress is maintained.
4.3 No Refunds or Early Cancellations
All ELC payments are final sale. No refunds, exchanges, or early cancellations are permitted, regardless of whether content has been accessed or live sessions attended.
If you are on the 12-month payment plan, all remaining instalments continue to be owed in full even if you choose to stop participating. Anchoring the Light reserves the right to pursue unpaid instalments.
4.4 Missed Payments
If a payment fails or is missed, access to the ELC — including all content and live sessions — may be suspended until payment is received. If we have not heard from you within 7 days of a missed payment, access will be suspended automatically.
Please contact us proactively at awaken@anchoringthelight.com if you anticipate any issue with a scheduled payment, and confirm the date it will be made. Access will be reinstated once the outstanding payment is received.
4.5 Evolving Offerings
Anchoring the Light is committed to providing members with at minimum one monthly ceremonial gathering and a selection of online offerings and transmissions throughout the membership year. The specific nature, number, format, and facilitators of these offerings may evolve over time and are at the discretion of Anchoring the Light.
Additional content and offerings may be included where available and are subject to change at any time. Anchoring the Light does not guarantee access to all current or future offerings as part of the membership.
4.6 Email Communications
To receive updates about your membership, you must remain subscribed to our email list. If you unsubscribe, you may miss important communications about your membership, including session announcements and scheduling updates. Anchoring the Light is not responsible for missed information due to unsubscription.
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5. SHOP & PHYSICAL PRODUCTS
This section applies to all physical products purchased through the Anchoring the Light shop, including ceremonial cacao and related products.
5.1 Returns & Refunds
We accept return and refund requests only in the following circumstances:
• The product arrived damaged or defective
• An incorrect item was received
All return and refund requests must be submitted within 7 days of receiving your order by emailing awaken@anchoringthelight.com. Requests submitted after this window will not be accepted.
Returned items must be unused and in their original packaging. Return shipping costs are the responsibility of the customer unless the return is due to our error.
We do not accept returns or offer refunds for change of mind.
5.2 Shipping
All shipping costs are the responsibility of the purchaser unless otherwise stated at the time of purchase. Anchoring the Light is not responsible for delays, damage, or losses caused by third-party shipping providers.
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6. INSURANCE
We strongly recommend that all participants purchase comprehensive travel and personal insurance before attending any in-person event, retreat, or pilgrimage. Your insurance should cover, at minimum:
• Trip cancellation and curtailment
• Medical expenses and emergency evacuation
• Personal liability
• Loss or theft of baggage and personal items
• Cancellation by the event organiser
You are solely responsible for ensuring you are adequately insured. Anchoring the Light will not be held responsible for any costs, losses, or liabilities arising from your failure to hold appropriate insurance.
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7. ACCEPTANCE OF RISK & HEALTH DECLARATION
7.1 General
By booking any event, retreat, pilgrimage, or programme with Anchoring the Light, you confirm that you:
• Are 18 years of age or older (or have the full written consent of a parent or legal guardian)
• Are in good physical and mental health and fully capable of participating
• Do not have any medical conditions that would prevent or limit safe participation
• Have consulted a qualified healthcare professional regarding any relevant health concerns prior to attending
• Will cease participation in any activity and seek appropriate support if you have concerns about your wellbeing at any time
7.2 Wellness & Medical Disclaimer
The offerings of Anchoring the Light — including ceremonies, cacao, breathwork, movement, energy practices, and sound healing — are provided for personal growth, spiritual exploration, and ceremonial purposes. They are not a substitute for professional medical, psychological, or psychiatric care.
Anchoring the Light, Jemmita, and all facilitators are not licensed medical or mental health professionals and are not providing medical or therapeutic advice. Nothing shared in our programmes, content, or sessions should be interpreted as a diagnosis, treatment, or medical recommendation.
If you are pregnant, have a heart condition, a history of psychosis or severe mental illness, are taking medication, or have any other health condition relevant to our activities, it is your responsibility to consult your doctor before participating and to disclose this to us at the time of booking.
Failure to disclose relevant health information constitutes a breach of these terms and may result in exclusion from the event without refund.
7.3 Physical Activities
Some events may include physically demanding activities such as hiking, trekking, dance, yoga, breathwork, or immersion in nature. You acknowledge that these activities carry inherent risks. By participating, you assume all responsibility for any injury, illness, loss, or damage that may occur.
7.4 Strenuous or Altitude Conditions (Peru)
Peru Pilgrimages take place at altitude and may include physically challenging terrain. You are responsible for assessing your own fitness and suitability for participation. We recommend consulting a healthcare professional regarding altitude acclimatisation.
7.5 Limitation of Liability
Anchoring the Light, its directors, facilitators, employees, and contractors shall not be held liable for any loss, injury, illness, death, property damage, or other harm arising from participation in any of our events or offerings, except where such liability cannot be excluded by law.
By making a booking or purchase, you release Anchoring the Light and all associated parties from all claims, whether foreseeable or not, arising from your participation.
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8. MEDIA & INTELLECTUAL PROPERTY
8.1 Photography & Video
Media (photographs, video, and audio) may be captured during events by Anchoring the Light or its designated representatives. By attending, you acknowledge and consent to this. If you prefer not to be photographed or filmed, please notify us in writing prior to the event.
Anchoring the Light reserves the right to use media captured at events for marketing, social media, and other promotional purposes.
8.2 Ownership of Content
All content created by Anchoring the Light — including but not limited to videos, audio recordings, PDFs, written materials, course content, brand assets, ceremonies, and teachings — is the sole property of Anchoring the Light. Nothing may be reproduced, downloaded, distributed, or used without our express written consent.
8.3 Confidentiality
You agree to treat as confidential all information shared with you by Anchoring the Light in connection with our services, including personal, business, and spiritual teachings shared in containers and programmes. This information is not to be shared, reproduced, or disclosed without our written consent.
We likewise commit to treating all personal information you share with us as confidential and in accordance with our Privacy Policy.
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9. PRIVACY & DATA
By booking with or purchasing from Anchoring the Light, you consent to the collection and use of your personal data for the purpose of processing your booking, communicating with you about your participation, and sending you relevant updates about our offerings.
We do not sell your data to third parties. We may share relevant information with our third-party service providers (such as Kajabi, Shopify, or our ground partners) solely for the purpose of delivering our services.
You have the right to request access to, correction of, or deletion of your personal data at any time by contacting us in writing. Our full Privacy Policy is available on our website.
If you are located in the European Union or United Kingdom, your data is handled in accordance with GDPR requirements.
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10. GENERAL TERMS
10.1 Governing Law
These Terms & Conditions are governed by the laws of Australia. Any disputes arising from these terms shall be subject to the jurisdiction of the Australian courts, unless otherwise required by your local consumer protection laws.
10.2 Modifications to Terms
Anchoring the Light reserves the right to update these Terms & Conditions at any time. The most current version will be published on our website. Continued use of our services following any update constitutes acceptance of the revised terms.
10.3 Conduct
Anchoring the Light reserves the right to remove any participant from an event at any time if their behaviour is deemed harmful, disrespectful, or disruptive to the safety or wellbeing of other participants or facilitators. No refund will be issued in such circumstances.
10.4 Severability
If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
10.5 Entire Agreement
These Terms & Conditions, together with any booking confirmation or programme-specific terms, constitute the entire agreement between Anchoring the Light and the participant and supersede all prior communications or understandings.
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Thank you for being part of the Anchoring the Light community.
We are honoured to walk this path of Remembering alongside you.
Contact: awaken@anchoringthelight.com
Last Updated: June 2026
